Complaint

YOUR SATISFACTION IS IMPORTANT TO US

We pride ourselves in our Customer Service and on the quality of Insurance Companies we select as partners in our products. However, even with the best of intentions it is sometimes possible to fail to meet expectations, and if that happens, we would certainly wish to put things right as soon as possible.

We are your first point of contact. If you are not completely satisfied with any aspect of our service or your insurance policy, we kindly ask you fill out the following form as precisely a possible.

We are also available by telephone or by email:

Tel: +49 40 37 09 1 0
Fax: +49 40 37 09 1 10
E-Mail: beschwerdemanager@pantaenius.com

COMPLAINTS PROCEDURE

Basic Information

Policy number

Customer Number

Your Message*

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Personal Details

Title*

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First Name*

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Last Name*

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Street

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Availability

Telephone

Fax

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Since 1899 successfully

brokering insurance policies as a familiy business.

Over 480 employees

manage the insurance affairs of business and private clients for the Pantaenius Group worldwide.

Nearly 5.000 mid-sized companies

from a range of industries trust in Pantaenius to provide them with individual insurance solutions.